Returns & Exchanges

At Carlson Labs, we stand behind the quality of our products and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and the reason for the return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all safety seals are intact for non-defective returns.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.